- We offer a 72 hours of refund window after delivery of service.
- Your refund will be the amount you paid for your first 30 days of service, less a 30% administration fee on, provided that during such 30 day period (not a single email) no emails were sent from the account and the account was not under a seasonal hold. Please note that all email senders terminated by SmtpMaster due to poor sending practices, including excessive, abusive emails or unsolicited mailing lists, will not be eligible for a refund.
- If both of the above-mentioned points are not violated, your payment will be refunded within 7 working days.
- Please contact customer support at firstname.lastname@example.org or use our support ticket.